YOUR HOME NETWORKING INSTALLATION QUESTIONS ANSWERED

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WHAT YOU CAN EXPECT FROM OUR NETWORKING SERVICES 

Are you looking to upgrade your home networking to a fast, reliable, and secure system that can handle all your connected devices? For seamless connectivity for all the devices in the home—from your smart fridge to your lighting control—it's not enough to upgrade your plan with your internet service provider. You need a professional home network setup to address your pain points.  

Whether you want to avoid lag in your internet connection or reduce the risk of cyber threats, a professional can help. However, we also know you're busy and may not have the time to dive deep into the best services available in New Orleans, LA. That's why we've put together some common questions so you get a quick overview of what to expect when we set up a home network. 

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WHAT IS YOUR COMPANY’S EXPERIENCE SETTING UP NETWORKS FOR LUXURY SMART HOMES? 

Our company specializes in smart home installations and the network infrastructure needed for them. We are HTA - Estate certified—a distinction awarded to the top technology integrators in the country, showcasing the ability to work on projects exceeding 10,000 square feet. To apply, we had to pass an extensive certification process, demonstrating our stellar results over decades of work experience. 

WHAT IS THE INSTALLATION PROCESS LIKE?

Typically, we install networking as part of our smart home systems. We'll meet with you to determine what features you want and where. From there, we'll configure the network to deliver connectivity across your home. This includes extensive documentation, coverage maps, cable diagrams, and network device placements. We also offer retrofit services for those who want to upgrade to a more robust wired or wireless network. 

WILL MY NETWORK BE SECURE FROM CYBER THREATS? 

We only work with best-in-class networking and automation manufacturers that follow strict security protocols to protect you from cyber-attacks. All network setups will also include VPNs and firewalls. We connect your devices to a Control4 platform you can access remotely. That reduces the number of external ports to your wireless network, creating fewer opportunities for hackers. 

CAN I CONNECT MY NETWORK ACROSS MY ENTIRE PROPERTY, INCLUDING OUTDOOR AREAS? 

Through our experience in the luxury homeowner market, we know the best way to expand the reach of your network. We'll use network switches that help relay wired network connections far beyond your home router and modem. We also use wireless access points to boost your Wi-Fi network, which is vital for Wi-Fi calling and connecting to the network in all parts of your home—including outdoors. 

WHAT KIND OF MAINTENANCE AND SUPPORT WILL I RECEIVE AFTER INSTALLING THE NETWORK?

We offer two service plan tiers for all our network services. Both include 24/7 support, discounted service call rates, and remote repair to avoid lengthy downtime or network interruptions. You'll also get a mobile app where you can troubleshoot common issues on your own. For our enhanced plan, we include proactive monitoring. Our team will monitor your wired and wireless connections 24/7 and be notified of any issues. We'll often resolve them before you notice an interruption of internet service on your end. 

Ready to elevate your connected experience with a robust, secure network? Don't wait! Call us or fill out our contact form for a personalized consultation. 

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Thursday, 23 May 2024

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